• Terms of service

Terms of service

OVERVIEW

Welcome to DANCING DONKEYS PRIVATE LIMITED. The terms “we”, “us”, and “our” refer to DANCING DONKEYS PRIVATE LIMITED.

DANCING DONKEYS PRIVATE LIMITED operates this website and online store, including all related information, content, tools, features, products, and services, in order to provide customers with a curated shopping experience (collectively referred to as the “Services”).

Our store is powered by Shopify, which enables us to provide e-commerce services and manage our online store.

These Terms of Service ("Terms") describe your rights and responsibilities when using our Services. By accessing or using our website, browsing products, or making a purchase, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction.

When using our Services, you may be required to provide certain information including:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Payment details

You agree that the information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

You may not transfer, sell, or assign your account to any other person.

SECTION 2 – OUR PRODUCTS

We offer stationery products including diaries, notebooks, books, planners, and office stationery items.

We make every effort to display product information, descriptions, and images accurately. However:

  • Product colors may vary depending on screen settings.

  • Product appearance may slightly differ due to printing or manufacturing variations.

We reserve the right to:

  • Modify product descriptions

  • Change product pricing

  • Discontinue products at any time without prior notice.

We may also limit the quantity of products purchased per customer.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase products from our store.

DANCING DONKEYS PRIVATE LIMITED reserves the right to accept or reject any order at its discretion.

Orders are confirmed only after:

  1. Payment has been successfully processed

  2. Order confirmation has been sent to you.

We may cancel or modify an order due to:

  • Product availability issues

  • Pricing errors

  • Payment issues

  • Suspected fraudulent activity

In such cases, we will attempt to contact you using the information provided during checkout.

Returns and exchanges are subject to our Return & Refund Policy.

SECTION 4 – PRICES AND BILLING

All prices listed on our website are subject to change without notice.

Prices shown on the website may exclude shipping charges or applicable taxes, unless otherwise stated.

You agree to provide accurate billing and payment information when placing an order.

By making a purchase, you confirm that:

  • You are authorized to use the payment method

  • The payment information provided is correct

  • Your payment provider will honor the transaction

SECTION 5 – SHIPPING AND DELIVERY

We aim to process and ship orders as quickly as possible.

However, delivery times are estimated and not guaranteed.

DANCING DONKEYS PRIVATE LIMITED is not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Customs processing

  • Events beyond our control

Once the order is handed over to the courier, the risk of loss transfers to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content available on this website including:

  • Logos

  • Branding

  • Product images

  • Text

  • Graphics

  • Website design

is the property of DANCING DONKEYS PRIVATE LIMITED or its licensors and is protected under applicable copyright and intellectual property laws.

You may use the website for personal, non-commercial purposes only.

You may not:

  • Copy

  • Reproduce

  • Republish

  • Distribute

  • Modify

any content without written permission from us.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not monitor or control.

These tools are provided “as is” without warranties.

Your use of such tools is entirely at your own risk, and you should review the terms of the respective third-party providers.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to third-party websites.

We are not responsible for the content, policies, or practices of third-party websites.

Accessing these sites is done at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our online store is hosted on Shopify.

While Shopify provides the technology platform, all purchases and transactions are made directly with DANCING DONKEYS PRIVATE LIMITED.

Shopify is not responsible for product quality, order fulfillment, or customer service issues related to purchases made through our store.

SECTION 10 – PRIVACY POLICY

Your submission of personal information through the website is governed by our Privacy Policy.

Shopify may also process personal data to support the functionality and security of the platform.

For more information, please review our Privacy Policy page.

SECTION 11 – CUSTOMER FEEDBACK

If you submit feedback such as:

  • Reviews

  • Suggestions

  • Comments

  • Ideas

you grant DANCING DONKEYS PRIVATE LIMITED the right to use, publish, reproduce, and distribute such feedback for marketing or business purposes without compensation.

You confirm that your feedback:

  • Is truthful

  • Does not violate any third-party rights

  • Does not contain unlawful or offensive material.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, our website may contain:

  • Typographical errors

  • Pricing inaccuracies

  • Incorrect product descriptions

We reserve the right to correct errors and update information at any time, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may not use the website for:

  • Illegal activities

  • Fraudulent transactions

  • Spreading malware or viruses

  • Harassment or abuse

  • Collecting personal information from other users

  • Sending spam or unauthorized marketing messages

Violation of these terms may result in termination of access to our Services.

SECTION 14 – TERMINATION

We reserve the right to terminate or suspend your access to our Services if you violate these Terms.

You remain responsible for any outstanding payments or obligations incurred before termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services provided through our website are offered “as is” and “as available” without warranties of any kind.

We do not guarantee:

  • Uninterrupted website operation

  • Error-free services

  • Absolute product accuracy

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, DANCING DONKEYS PRIVATE LIMITED shall not be liable for any:

  • Direct or indirect damages

  • Loss of profits

  • Data loss

  • Business interruption

arising from the use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless DANCING DONKEYS PRIVATE LIMITED, its employees, partners, and service providers from any claims, losses, or damages arising from your violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unenforceable, the remaining provisions will continue to remain valid and enforceable.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and DANCING DONKEYS PRIVATE LIMITED regarding the use of our Services.

SECTION 20 – ASSIGNMENT

You may not assign or transfer your rights under these Terms without our written consent.

We may assign or transfer our rights at any time without prior notice.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra, India.

SECTION 22 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page with the updated revision date.

Your continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 23 – CONTACT INFORMATION

For questions about these Terms of Service, please contact:

DANCING DONKEYS PRIVATE LIMITED

📧 Email: info.dancingdonkeys@gmail.com
📞 Phone: +91 84250 13657

📍 Address:
Urmi Estate
95 Ganpatrao Kadam Marg
Lower Parel West
Room No. 06, Advait Building
Mumbai, Maharashtra – 400013
India.